Customer Marketing Manager

お仕事の概要

● 業務内容​

We are looking for a Marketing Execution professional to drive the marketing execution of a software product that is well-known all over the world and manage the agency partnerships behind it. This role plays a critical part in enabling high-quality campaign execution by acting as a bridge between external creative and media agencies, Japan-based marketing teams, and global stakeholders.

This position focuses on hands-on campaign and agency management, creative production coordination, and media execution for the software product. You will work closely with internal Campaign Marketing and Brand Studio teams as well as creative and media agencies to ensure campaigns are delivered efficiently, on time, and aligned with business objectives, while also collaborating with global teams in English.

［ What You’ll Do ］
• Manage day-to-day partnerships with creative production and media agencies, ensuring smooth collaboration and strong working relationships.
• Lead agency communication, coordination, and negotiation, including scope, timelines, and delivery expectations.
• Coordinate and manage various types of campaign creative production and media operations in collaboration with internal Campaign Marketing and Brand Studio teams.
• Support planning and execution of workflow improvements by introducing and enabling our own products (e.g. generative AI solutions, project management tools) within agency partnerships.
• Partner with global and regional teams to align processes, standards, and expectations, communicating effectively in English.
• Track progress across multiple campaign initiatives and drive improvements based on performance analysis to meet quality, timeline, and performance expectations.

● 必須スキル・経験

・Experience in marketing operations for B to C marketing experience
・5+ years of experience in campaign communication, including communication strategy development, campaign creative production through agencies, and media operations through agencies

[ What You Need to Succeed ]
• Ability to understand the current business challenges presented and, on that basis, create the necessary assets, collaborate with agencies, and propose improvements grounded in performance
analysis.
• Ability to communicate smoothly with creative production agencies and media agencies throughout project execution.
• Ability to follow detailed internal operating rules and adapt flexibly to changes.
• Business-level English proficiency (must be comfortable working with global teams)
• Business-level Japanese proficiency, as meetings within the Japan entity are conducted primarily in Japanese.

● 応募資格

・日本国内在住の方
・N1もしくは相当レベルの日本語コミュニケーションスキルをお持ちの方

● 応募に必要な書類

履歴書、職務経歴書

● 就業時間

平日週5日、9時〜17時30分をベースとして、週37時間30分稼働。

● 勤務形態

業務委託。週2日出社推奨。

即日開始〜3ヶ月毎更新。

● 交通費

月額報酬に含む

● 休日休暇

土日祝日、委託元企業のカレンダーに準ずる

● 福利厚生

業務委託につき適用なし

● 勤務先の雰囲気

一人一人がプロフェッショナル意識を持ち、非常に速いスピード感で仕事を進めている環境です。世界的な有名企業のためグローバルとの連携頻度も高く、日本国内の動きだけでなく世界の動向も知ることができます。

● エージェントからの一言

超大手IT企業での案件に携われるチャンスです。社外への対応含め、キャンペーン運用実務担当のハブとなってキャンペーンの実行をリードいただきますので、求められるレベルも非常に高いですが、同時に非常にやりがいのあるロールです。